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What is ICT (information and communications technology or technologies)?


ICT, or information and communications technology (or technologies), is the infrastructure and components that enable modern computing. Among the goals of IC technologies, tools and systems is to improve the way humans create, process and share data or information with each other. Another is to help them improve their abilities in numerous areas, including business; education; medicine; real-world problem-solving; and even leisure activities related to sports, music, and movies.

There is no single, universal definition of ICT because the technologies, devices and even ideas related to ICT are constantly evolving. However, the term is generally accepted to mean all devices, networking components and applications. When combined, these help people and organizations interact in the digital world.

Here, organizations also has a broad definition since it encompasses businesses and nonprofit agencies, governments and even criminal enterprises. Anyone can benefit from the proper application and use of ICT technologies, devices and innovations.


What technologies are included in ICT?


ICT encompasses the internet-enabled sphere and the mobile one powered by wireless networks. It includes antiquated technologies, such as landline telephones, radio and television broadcast -- all of which remain widely used alongside today's cutting-edge ICT pieces, such as artificial intelligence and robotics.

The internet, internet of things, metaverse, virtual reality and social media are also part of ICT, as are cloud computing services, video conferencing and collaboration tools, unified communications systems and mobile communication networks. Emerging, work-in-progress or still-nascent technologies like 5G/6GWeb3, and quantum computing are also in the ICT universe.

Any technology, infrastructure, component, or device that enables communications, data sharing, and global connectivity between humans and between humans and machines is included in the umbrella term ICT.

A chart identifying key components of ICT.
This chart identifies several key categories that are components of information and communications technology.



ICT vs. IT


The acronym ICT is sometimes used synonymously with IT. However, ICT is generally used to represent a more comprehensive list of all components related to computer and digital technologies.

IT is more about managing the technologies related to information, and its various technical aspects, including softwarehardware, and networking. IT management does not include considerations of telecommunications devices and technologies while ICT does. IT can be considered a subset of ICT.


What are the components of ICT?


The list of ICT components is exhaustive and continues to grow. Some components, such as computers and telephones, have existed for decades. Others, such as smartphonesdigital TVs and robots, are more recent entries.

ICT components include the following:



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